Disclosure

Standard Disclaimer under IA: Registration granted by SEBI, enlistment as IA with Exchange and certification from NISM in no way guarantee performance of the intermediary or provide any assurance of returns to investors
Standard warning: Investment in securities market are subject to market risks. Read all the related documents carefully before investing

Sr.No Financial Year Compliance Audit Status Remarks if any
1 2021-2022 Not Applicable ——
2 2022-2023 Conducted ——
3 2023-2024 Conducted ——
4 2024-2025 Conducted ——

Redressal of client grievances

Investors can seek clarification to their query and are further entitled to make a complaint in writing, verbally or telephonically. An email may be sent to the
advisory@trufid.com.
Principal Officer : Shreenivas Hegde

A letter may also be written with their query/complaint and posted at the below mentioned address:

409, A Wing, Kanakia Wall Street, Andheri Kurla Road
Andheri East Mumbai, Mumbai – 400093

Grievance Redressal/ Escalation Matrix

Details of Designation Contact Person Name Address where the physical address location Contact No. Email-ID Working hours when complainant can call
Customer Care Gaurav Singhvi Office No.409, 4th Floor A Wing, Kanakia Wall Street, Chakala, Andheri-Kurla Road, Andheri East, Mumbai, Maharashtra – 400093 9820363302 gaurav@trufid.com 9 am to 6 pm
Head of Customer Care Gaurav Singhvi Office No.409, 4th Floor A Wing, Kanakia Wall Street, Chakala, Andheri-Kurla Road, Andheri East, Mumbai, Maharashtra – 400093 9820363302 gaurav@trufid.com 9 am to 6 pm
Compliance Officer Gaurav Singhvi Office No.409, 4th Floor A Wing, Kanakia Wall Street, Chakala, Andheri-Kurla Road, Andheri East, Mumbai, Maharashtra – 400093 9820363302 gaurav@trufid.com 9 am to 6 pm
CEO
Principal Officer Shreenivas Hegde Office No.409, 4th Floor A Wing, Kanakia Wall Street, Chakala, Andheri-Kurla Road, Andheri East, Mumbai, Maharashtra – 400093 9820351090 shreenivashegde@trufid.com 9 am to 6 pm
In case you are not satisfied with our response, you can lodge your grievance with SEBI at https://scores.sebi.gov.in/ or you may also write to any of the offices of SEBI.

The SEBI vide Master Circular SEBI/HO/OIAE/OIAE_IAD-3/P/CIR/2023/195 on Online Dispute Resolution updated on December 20, 2023 has introduced a new grievance redressal portal. The links for the Master Circular of SEBI and the ODR portal have been mentioned below.

1. SMART ODR Portal

2. SEBI/HO/OIAE/OIAE_IAD-3/P/CIR/2023/195

SEBI Head Office

SEBI Bhavan BKC, Plot No.C4-A, ‘G’ Block
Bandra-Kurla Complex, Bandra (East),
Mumbai – 400051, Maharashtra

SCORES may be accessed through SCORES mobile application as well, same can be downloaded from below link: